Orders for goods may be cancelled within 14 working days of receipt of goods. A full refund will be offered provided the goods remain in good condition and that the request to cancel is received in writing. Any cancelled order will be refunded within 30 days. A charge of £10 for collections will be payable in the UK. If the order has been shipped, upon cancellation the customer will be liable for all delivery charges incurred, and applicable taxes will also be charged back to the customer. If returned wines are not deemed to be in a saleable condition, a re-delivery fee will also be charged.